Seller's Guide

1. Getting Started

Creating your first subscription group is simple. Follow these steps to start earning today.

Steps to Create a Group:

• Select Subscription: Choose from our list or add a custom service
• Set Fair Pricing: Divide your total cost by available slots for competitive pricing
• Add Credentials: Securely add login details (auto-assign or manual)
• Publish & Earn: Once published, members can join and start paying

2. Payment & Earnings

Understanding how payments work will help you manage your earnings effectively.

• Instant Deposits: Funds are credited to your wallet immediately when members join
• Auto-Renewal Revenue: Members are billed automatically before each renewal date
• Withdraw After 30 Days: For fraud prevention, new group creators can withdraw earnings 30 days after creating a group and receiving member payments. After the initial 30-day period, you can withdraw once every 30 days.
• Track Earnings: Monitor all transactions in your wallet history

3. Seller Responsibilities

Being a successful seller means providing excellent service and maintaining trust. Here's what's expected of you.

Your Commitments:

• Provide Working Credentials: Share accurate login details promptly after payment
• Maintain Active Subscription: Keep your subscription valid throughout the billing period
• Communicate Promptly: Respond to member questions within 24 hours
• Process Valid Refunds: Honor refund requests for non-working credentials within 48 hours

Prohibited Actions:

• No Fake Subscriptions: Selling access to non-existent or invalid subscriptions
• No Collecting Without Providing: Taking payments without granting access
• No Unauthorized Changes: Changing passwords without notifying members first
• No Refusing Valid Refunds: Denying refunds for legitimate non-working credentials

4. Best Practices for Success

Follow these tips to maximize your earnings and build a strong reputation.

Do's:

• Price Competitively: Research similar groups to set fair pricing
• Write Clear Descriptions: Explain what's included and any important details
• Set Accurate Billing Dates: Match your actual subscription renewal dates
• Respond Quickly: Answer member questions within 24 hours via group chat
• Build Trust: Request verification to earn a verified badge

Don'ts:

• Don't Overprice: Charging significantly more than fair share may deter members
• Don't Neglect Members: Ignoring questions or issues damages your reputation
• Don't Change Credentials Unannounced: Always notify members before password changes
• Don't Oversell: Never add more members than your subscription plan allows

5. Managing Your Group

Effective group management ensures happy members and steady income.

• Monitor Member Activity: Check who has paid and who might be overdue
• Remove Inactive Members: Free up slots for new paying members
• Use Group Chat: Keep members informed about updates or issues
• Update Billing Dates: You can change billing dates twice per month if needed

6. Handling Refunds & Disputes

Occasionally, you may need to process refunds or handle disputes. Here's how to manage them professionally.

Valid Refund Scenarios:

• Non-Working Credentials: If login details don't work, refund within 48 hours
• Access Not Granted: If you fail to provide access within 48 hours
• Subscription Cancelled: If your subscription was cancelled before billing period ended

NOT Valid for Refunds:

• Voluntary Exit: Members who choose to leave on their own
• Missed Payments: Members removed for non-payment
• Changed Mind: Members who decide they no longer want the service after receiving access

7. Important Reminders

8. Building Your Reputation

A strong reputation leads to more members and higher earnings. Focus on these areas.

• Earn Positive Ratings: Excellent service leads to 5-star reviews
• Get Verified: Complete verification to display a trusted badge
• Maintain Active Groups: Consistent, reliable groups attract repeat members
• Encourage Feedback: Ask members to rate their experience